The Federal Communications Commission is asking for expert opinions on how to make cell phone bills simpler to understand.
Billshrink.com, a site that helps consumers find ways to save on their cell phone bills, filed its comment on Tuesday.
“The plans are complicated,” said Billshrink president and co-founder Schwark Satyavolu, “and there’s no way for consumers to stay on top of that.”
Billshrink said in its statement that the average cellphone subscriber overspends by $300 a year. It continued, saying that it had found $800 million in potential cell savings in the past five months.
Billshrink calls for more transparent billing, including clearer information about contract termination and coverage, as well as better information on how to modify existing contracts.
Considering that CNET has a five-part article on how to understand your cell phone bill, we’d say that maybe Billshrink has a point. Then again, the very existence of a service like Billshrink kinda proves its own point.